Privacy policy

The Ranches is unique in that it is not sponsored by any national group or church denomination, and does not accept funding from government sources. We are, therefore, dependent on individuals, businesses, corporations and civic groups to fund the work we do with children and families. The following information explains the donor privacy practices and policies of The Ranches. Please direct any questions about these issues to The Ranches via e-mail at privacy@theranches.org.

Personal Information
Donor privacy has always been very important to us. Therefore, it is our written policy that we will not share, give, rent or sell any donor information to any other commercial or nonprofit organization or individuals unless required by law.

All employees, subcontractors and vendors of The Ranches are required to sign confidentiality agreements that prohibit them from sharing personal information about donors, volunteers or the children and families who utilize our services with anyone outside their organization without written authorization.

Web site visitors can browse our website without providing any personal information. However, visitors who choose to make a donation online are required to provide their name, mailing address and telephone number to verify credit card information, and an e-mail address to acknowledge donations for tax purposes and express appreciation for support. Visitors who request e-mail updates are also required to provide an e-mail address.

If visitors wish to make a gift in memory or honor of someone, we will use the information supplied about that individual(s) to send acknowledgements as the donor directs. The information will not be used for other purposes.

Personal information is kept secure as described under "Security of Personal and Credit Card Information."

Telephone Solicitations
The Ranches does not employ individuals or use outside vendors to solicit donations by telephone. However, we do call donors to express appreciation for a gift already made, clarify address information regarding a donation, answer inquiries or share information about special events or projects.

Correcting Personal Information
Keeping our records accurate and updated is important to us. Individuals needing to correct or update identifying information, such as an address or e-mail address, can do so in a variety of ways. Corrections or changes can be e-mailed to dev@theranches.org, changed online through a login account created by the user, or by calling 1.800.660.0289.

Opt-Out
Individuals who no longer wish to receive notifications from The Ranches should send an e-mail to dev@theranches.org , call 1.800.660.0289, or write a note instructing us to remove them from our mailing list.

Security of Personal and Credit Card Information
It is very important to us that information provided when making an online donation remains secure. Therefore, great care has been taken in selecting the company that handles our online donations. All personal and credit card information provided by visitors is stored in computer servers with limited access that are located in controlled facilities. Information is encrypted using 128-bit Secure Sockets Layer (SSL) encryption. Credit card information is used for the current transaction only, unless otherwise directed by the donor for future transactions and for monthly giving.

In addition to these safety measures, we urge visitors to take precautions to protect their online personal data by using a combination of letters and numbers for passwords, and by changing their passwords often.

Domain Name and Cookies
The servers that host The Ranches Web Site automatically recognize but do not collect or use a visitor's IP address or domain name. Cookies are small pieces of information that are sent to an Internet browser from a web server and stored on a user's computer hard drive. The Ranches does not use cookies to track or collect information about visitors to our web site.

However, a cookie is created when visitors choose to make an online donation. The cookie holds information about the gift basket (i.e., number of items in the basket, the total amount of the donation, etc.). The cookie is deleted when visitors correctly log out of the donation area by clicking on the logout button. Visitors who prefer not to receive cookies can set their browser to warn them before accepting a cookie or to refuse all cookies. Visitors who choose not to accept cookies will not be able to view the gift basket summary when making an online donation.

E-mail Addresses
The Ranches web site does not automatically recognize e-mail addresses. Individuals who wish to receive e-mail updates from The Ranches must check the box that says, "Please send periodic e-mail updates and announcements" and provide an e-mail address.

Related Links Privacy
We may occasionally provide links to other web sites to provide certain types of information. For the privacy statements of these providers, please see their respective sites. The Ranches does not control these sites or their privacy practices. The Ranches Privacy Statement does not cover any personal information provided by visitors on these other sites.